FAQ

Frequently Asked Questions (FAQ)


Who is RODENBERG amplification?

RODENBERG amplification has been developing high-quality music electronics since 1990. After many successful projects, the company fully specialized in boutique effects pedal development in 2005.

Today, Rodenberg pedals are used worldwide by renowned artists such as Steve Lukather, Joe Bonamassa, Marcus Miller, Victor Wooten, Larkin Poe, Lee Ritenour, Stanley Clarke, Tim Lefebvre, and many others.


How and where are the pedals built?

All pedals are manufactured exclusively in our own workshop in Fulda, Germany.

Design, development, assembly, testing, and shipping are handled entirely in-house. This ensures consistent quality, mechanical reliability, and uncompromising sound standards.


Are the products in stock?

Our products are generally in stock and ready to ship. If a product is temporarily unavailable, it will be produced immediately and a confirmed delivery date will be communicated in advance.


Which countries do you ship to?

We ship our products worldwide.


What are the shipping costs?

Shipping costs are calculated automatically at checkout. Shipping within Germany is free of charge.

We only charge the actual shipping costs and keep them as low as possible through optimized logistics agreements.


Which shipping carriers are used?

Within Germany, shipments are sent via DHL.

Orders to the United States are shipped exclusively via FedEx Express, with a typical delivery time of 2–3 business days.


Is my shipment insured?

Yes, all shipments are fully insured.


Will I receive a tracking number?

Yes. Every shipment includes a tracking number (DHL / UPS / FedEx), allowing you to track your order online at any time.


When will my order be shipped?

Orders are usually shipped within 1–3 business days after payment is received.


When will my order arrive?

Delivery times are approximately 2–3 business days within Germany
2–10 business days internationally
2–3 business days for shipments to the USA


How can I place an order?

Orders can be placed directly via the “Buy Now” button on each product page, which leads to the shopping cart.


Which payment methods are accepted?

We accept PayPal, credit card payments, and SEPA bank transfers

Credit card and SEPA payments are processed via PayPal, but no PayPal account is required. SEPA transfers can also be completed manually without PayPal.


Will I receive an order confirmation?

Yes, an order confirmation is sent automatically by email immediately after placing an order.


Will I receive an invoice?

Yes. Orders within the European Union include 19% VAT. Orders shipped outside the EU are invoiced without VAT.


Can the pedals be powered by battery?

No, battery operation is not supported.


Is a power supply included?

No. Different countries use different plugs and power standards. Including a power supply would increase both product and shipping costs.

All Rodenberg pedals are compatible with standard pedalboard power supplies.


Which power supply do you recommend?

We recommend using a high-quality, regulated 9V DC power supply with at least 100 mA output.

Polarity: outer positive (+), inner ground (GND).


Can the pedals be operated with higher voltage?

Yes. The maximum permissible supply voltage is 18V DC.


Which supply voltage do you recommend?

We recommend 9V DC for standard operation. For very high input levels, such as active guitars or basses, using 18V DC can provide additional headroom


My pedal hums or produces high-pitched noise – why?

Hum or high-pitched noise is almost always caused by the power supply, poor cables, or interaction with other effects, not by the pedal itself.


How can I troubleshoot noise issues?

For testing, connect only the pedal directly to the amplifier using a dedicated power supply. Do not connect a guitar or other pedals.

Under these conditions, no hum or whistling should occur. Noise is normal with overdrive and distortion pedals depending on gain and level settings.


Can I pick up or test pedals in person?

Yes, by prior appointment.


Can I return products if I don’t like them?

Yes. Products can be returned within 14 days without stating a reason. Further details can be found in our Terms & Conditions.


Do the products come with a warranty?

Yes. All products come with a 3-year warranty when used properly. Further information is included in the manual and our Terms & Conditions.